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Being a douche nozzle is no way to keep clients

Of course the headline here seems like common sense, but what’s surprising is that many attorneys have trouble with this bit of wisdom.  As surprising as it may be, understanding why practicing attorneys have trouble controlling their aggressive tendencies is not difficult when you think about it.  The problem is, when you have to spend [...]

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Producers of Copyrighted Content – They Just Don’t Get It

I don’t understand why producers of copyrighted content have such a hard time comprehending their customer base. We’re not that difficult to fathom. We only really have a few, simple needs:

We want to be able to get to desired content, whenever and however we want.
We don’t want to pay through the nose for [...]

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